Privacy Policy

Privacy Statement LieLei BV ——

Privacy-sensitive data or personal data are processed via our web shops. We attach great importance to careful handling of personal data. Personal data is therefore carefully processed and secured by us. – LieLei BV

LieLei BV is responsible for the data processing. In this privacy statement we explain which personal data we collect, use and for what purpose we use it. We hope that you will read this statement carefully. If questions arise, you can of course contact us.

1. Conditions for processing personal data

In our processing of personal data, we adhere to the requirements set by privacy legislation. For you specifically, this means that we find the following points important and therefore comply with them:

  • we clearly state for what purposes we process personal data. You can read more about this further on in this privacy statement;
  • we limit the collection of personal data to only data that is necessary for legitimate purposes;
  • we ask for your explicit consent to process your personal data in cases where special permission is required;
  • we always take appropriate security measures to protect your personal data and we also require this from parties that process personal data on our behalf, where necessary this is recorded in so-called separate “processor agreements”;
  • We make it possible for you to view, correct or delete your personal data at any time.

2. Use of personal data

When using our webshop, we obtain certain data about you. This may also be personal data. We only store and use the personal data that is provided directly by you, in the context of the service requested by you, for example when paying for an order.

We use the following data for the purposes stated in this privacy statement:

  • Email address
  • Name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • IP address

2.1 Register

For certain parts of our webshop you need to register in order to use functionality. After registration we store the personal data you provided. We store this data so that you can use our services without having to provide data again, we may also use it to contact you in the context of the execution of the agreement such as the agreed obligation to deliver the products from your order or answer your questions.

  • Your first name, initials,
  • surname
  • email address
  • password

We will not provide the data for registration and execution of the agreement to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is legally required. In the event of a suspicion of fraud or abuse of our webshop, we may be asked to hand over personal data to the competent authorities.

2.2 Processing order

When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties, we only do this with parties with whom we have concluded a processing agreement. This way, you can trust that these parties will also handle your personal data as desired. You can read more about this later in this privacy statement.

In addition to the data for an account, we ask for the following data:

  • Street name
  • House number
  • Postal Code
  • Place of residence
  • Phone number

Orders will be further stored with the following data

  • Date and time of order
  • Order number
  • Order number
  • Invoice number
  • Total amounts
  • Delivery information
  • Shipping costs
  • Payment information
  • IP address

2.3 Use of contact form and newsletter

We offer the possibility to ask questions via a contact form in our webshop, where you are also asked to fill in data so that we can process your question more easily. You choose which data you provide. The data you send us will be deleted within 30 days as standard and otherwise stored for as long as the content of your message suggests that this is necessary for the complete answer and processing thereof.

When sending messages via the webshop we use the following data:

  • Name
  • Email address

We also offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can easily unsubscribe. Your e-mail address is automatically added to the database of our e-mail software from which, under a processing agreement, care is taken for the safe handling of your personal data.

2.4 Data stored and accessible through your account dashboard

Our portal provides you with access to a management environment where you can set, specify, change and, in theory, even anonymize things like address details.

The following data is stored in your account and is also visible to you.

  • Orders, including the data required for processing
  • Invoices, including the data required for processing

You can always submit an additional request to change or delete data. For questions about our privacy policy, you can always contact us using the details below.

3. Advertising

In addition to the information on our website, we can also inform you of our new products and services: by e-mail, via social media, push notifications, telephone or other means of communication. Fortunately: this only happens when you have given explicit permission for this, this permission can also be withdrawn at any time.

4. Publication

When using our webshop, no data is published by default. If this happens, you choose which information you publish; for example, think of the like or follow of our social media channels.

5. Provision to third parties

We may involve its group companies and other parties in the processing of your data. To the extent that these other parties process data for the benefit of the services of LieLei BV, they do so as a processor and we have concluded an agreement with these parties. To the extent that these other parties determine the purposes and means for processing data themselves, they do so as a controller. This also means that they must have a basis for being allowed to process your data. We are not responsible for the processing of your data by these parties. This privacy statement does not apply to them.

6. Cookies

Our webshop uses cookies. When you visit our webshop for the first time, a message is displayed in which we explain why and for what purpose we use these cookies. We use so-called functional and non-functional cookies, for the use of non-functional cookies we always ask your permission; if you do not give this permission, we will not use them either. We explain the use of cookies further via this {link}.

Functional cookies can also be disabled via your browser. Please note that our website may no longer function optimally.

7. Google Analytics

We use Google Analytics to track how visitors use our webshop. We have concluded a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally, all IP addresses of measured traffic are anonymized with us.

8. Security

We take careful security measures to limit abuse of and unauthorized access to personal data. These measures are part of our processes and are reviewed periodically.

9. Retention periods

The personal data described above will be stored for as long as necessary to process your orders, including warranty. After that, your data will be stored for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation of seven years for payment data).

10. Third party websites

In our shop you will also find links to websites of other parties or references to us. Although we select and monitor these relationships with care, we are not responsible for the processing of your data via these websites. This privacy statement does not apply to them.

11. Changes to this privacy statement

We reserve the right to make changes to this privacy statement.

12. Accessing and changing your data

After logging in to your account within our webshops, you will have access to the data that we have on file. You can submit a request to change or delete data. For questions about our privacy policy, you can contact us at any time using the details below.

13. Dutch Data Protection Authority

We are happy to help you if you have any questions about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority about our processing of your personal data. For this, you can contact the Dutch Data Protection Authority.